Check out our demo video:
TextSurvey
About Us
How it works:
When you create a new customer under your account a text message is sent to them with a link where they can say they had a great experience or not. If they did have a great experience a new text is sent with a link to your google review page.
If they chose they did not have a good experience then a text message is sent to the account holders phone with the name and phone number of the customer so they can instantly call them back.
A customer with a bad experience can also go back and mark they have a great experience later. If a customer that had a great experiencce goes back they are greeted with a thank you message.
Where we are:
Latest News!
Added serach for other businesses on Gold level.
Added five reviews from google api on the profile page, tabbed with customers showing first.
Fixed the profile picture logo to be able to upload from the edit page, not just the url.
Added the option to resend survey to a customer that is marked unknown or Not Liked.
Made a few bug fixes and added the email field to show on not liked text for a quick response.
We have added contact information to the Sorry page if the user has a bad experience. This will make it eaiser for the customer to contact you as well as letting you know about the experience.
Added thumbs up and down images instead of buttons for a better look on the liked page!